Do you need a device, need technical support or to fix a broken device, or are dealing with a lost or stolen device? Call DOE’s IT Help desk at 718-935-5100 and press 5 to get assistance.
You can also get quick help online:
· Browse tech support topics: schools.nyc.gov/technicaltools
· File a tech support ticket: schools.nyc.gov/techsupport
· Request a device: schools.nyc.gov/devices
· Get support with a DOE-issued iPad: schools.nyc.gov/ipadfixes
· Issues with your Internet connection: schools.nyc.gov/internet