Device Help for Remote Learning

Do you need a device, need technical support or to fix a broken device, or are dealing with a lost or stolen device? Call DOE’s IT Help desk at 718-935-5100 and press 5 to get assistance.

You can also get quick help online:
· Browse tech support topics:
· File a tech support ticket:
· Request a device:
· Get support with a DOE-issued iPad:
· Issues with your Internet connection: